FAQs

Checking Blood Sugar

How large is the sample size for a blood sugar check?

Tiny 0.5 micro liter sample size.

How long does the system take to check blood sugar?

Less than 5 seconds!

Can the Test N'GO Voice meter be used to test on alternative test sites?

Yes, you could also take blood samples from the palm, forearm, upper arm, thigh or calf. *Always check with your doctor before doing alternative site testing.

When to use AST?

Food, medication, illness, stress and exercise can affect blood glucose levels. Capillary blood at the fingertip reflects these changes faster than capillary blood at other sites. Thus, when testing blood glucose during or immediately after a meal, physical exercise, or any other event, take a blood sample from your finger only.

We strongly recommend that you perform AST ONLY at the following times:

．In a pre-meal or fasting state (more than 2 hours since the last meal).
．Two hours or more after taking insulin.
．Two hours or more after exercise.

Do NOT use AST if:
．You think your blood glucose is low.
．You are unaware of hypoglycemia
．You are testing for hyperglycemia
．Your AST results do not match the way you feel.
．Your routine glucose results often fluctuate.

Does it provide Ketone warning?

Yes, when the reading is ≥ 240 mg/dL (13.3 mmol/L) a Ketone warning sign will appear on the glucose meter.

Test Strips and Coding

Does it need coding?

No coding required.

Does the Test N'GO Voice share strips with other meters?

Yes, the Test N'GO voice shares the same strip as the Test N'GO meter.

Meter Set-Up and Battery Information

What is the memory capacity? And how could it be retrieved?

The meter stores the 450 most recent blood glucose test results along with respective dates and times in its memory. To enter the meter memory, start with the meter switched off.

Reviewing Test Results
1.

Press Main button.

will appear on the display. Press Main button again, the first reading you will see is the most recent glucose results which show the date and time of the result, and the measurement mode ( AC, PC, or Gen).


2.

Continue to press the Main button to recall of the readings. Once you have reached the last result, the meter will turn off.
Voice Guide: Your blood glucose is (number) milligrams per deciliter.
Reviewing Blood Glucose Day Average Results
1.

Press and hold Main button
When appears on the display, keep holding Main button for 3 seconds until the flashing appears. Release the button to view your 7-day average result in general mode.
2. Press Main button to review 14-, 21-, 28-, 60- and 90- day average results stored in each measuring mode in the order of Gen, AC, then PC.
3.

Exit the meter memory.
Keep pressing the Main button and the meter will turn off after displaying the last test result.

NOTE: ．Any time you wish to exit the memory, keep pressing Main button for 5 seconds or leave it without any action for 3 minutes. The meter will switch off automatically.
．Control solution results are NOT included in the day average.
．If using the meter for the first time, “---“displays when you recall the test results or review the average result. It indicates that there is no test result in the memory.

Is the time and date or memory lost when the battery is removed?

Replacing the batteries does not affect the test results stored in the memory.

How many reminder alarms are built into the Test N'GO voice?

There are 4 reminder alarms in the meter.

What kind of battery does it use?

The meter takes two 1.5V AAA alkaline batteries, which can be found in many stores.

Special Features

How to turn the test reminder on/off?

If you want to turn off an alarm, find the alarm number by pressing Set in the setting mode, press the main button to change it from “ON’ to “OFF”.

At the time of your alarm, the meter will beep and automatically turn on. You can press the Main button to silence the alarm and insert a test strip to begin testing. If you do not press the Main button button, the meter will beep for 2 minutes then switch off. If you do not want to test at this time, press the Main button to switch off the meter.

How do I send my results to my doctor ?

The Test N'GO Voice is equipped with Bluetooth connectivity. In a few easy steps you can pair your meter with your iOS or Android smart phone. To find out how to pair your meter to your smart phone, please watch the following YouTube video:

After your meter is paired to your smart phone, download the iFORA Diabetes Manager Application from Apple's App Store and/or Google Play Store.
Transmitting your Results

1. Perform Glucose Test
2. Remove strip and turn off meter
3. Blue light indicator on the meter will light up, results are then transmitted to the iFORA App on your smart phone.

You can then upload your results from inside of the iFORA App on your smart phone to ForaCare's TeleHealth Cloud Sever. From here your caregivers have instant access to view your data from any deceive with a web browser.

General Questions

Where can I get replacement lancets and test strips?

Replacement lancets and test strips are distributed through major distributors to your nearest stores and pharmacies, please contact local customer services or the place of purchase for assistance. You can also contact ForaCare at 1-888-307-8188.